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Privacy Policy

Effective Date November 17, 2016

 

Ramblers Way Farm respects your privacy and recognizes your need for appropriate protection and management of contact information you share with us (which includes any information by which you can be contacted, such as your name, mailing address, email address, telephone number, etc.).

Information That We Collect

When you purchase a product, request a fabric swatch or a catalog, or sign up for our email newsletter, we may ask you to provide certain information such as your name, shipping/billing address, telephone number, email address, credit card and other information.   We may also maintain a record of your product purchases. Providing this information is your own choice. This information is used to enable you to purchase products, receive fabric swatches, catalogs and other communications from Ramblers Way Farm. It enables us to contact you via phone, email or mail to address questions or issues specific to your order or request, even if you have opted to not receive communications from us.

How We Use Collected Information

Ramblers Way Farm uses information you provide for internal purposes, such as confirming and tracking your order, fulfilling requests, analyzing sales information, and letting you know about our new products, services and offers.  From time to time we might establish a business relationship with other persons or entities that we believe are trustworthy.  These are carefully selected business partners. In such cases we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.

Disclosure

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Authorize.Net

Our store is hosted on Authorize.Net, LLC. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Authorize.Net’s data storage, databases and the general Authorize.net application. They store your data on a secure server behind a firewall.  You can find out more information about Authorize.net processes credit card payments here.

Payment

If you choose a direct payment gateway to complete your purchase, then Authorize.Net, LLC stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Updating, Correcting and Deleting Information

We want to communicate with you only if you want to hear from us. If you no longer wish to receive our promotional communications, or have us share your information with outside parties you may opt-out by contacting us at info@ramblersway.com.  Please be sure to include your full name, email address, mailing address, and exactly what information you do not want to receive. If you would like to update or correct your email address, mailing address or other contact information with us please contact us the same way. Note that any requests to remove or update your contact information may take up to ten days from  your email request.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Cookies

This website uses the following cookies:

Google Analytics - This cookie allows us to see information on user website activities including, but not limited to page views, source, and time spent on the website. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help protect your privacy. Using Google Analytics we can see what content is popular on our website and strive to give you more of the products and content you enjoy reading and watching.

Google AdWords - Using Google AdWords code we are able to see which pages helped lead you to our website. This allows us to make better use of our paid search budget.

Doubleclick - We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@ramblersway.com or by mail at:

Ramblers Way
Re: Privacy
207 Lafayette Center
Kennebunk, Maine 04043