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Frequently Asked Questions

We're always happy to hear from you, but we know sometimes you just want an answer. Here is a collection of answers to the most often-asked questions. If you can't find what you're looking for, please contact us to let us know.

Product and Sizing

Visit the wash and care instructions on the individual product pages to learn about the best way to care for your Ramblers Way garments.

We’ve made our garments easy to care for so you can be outside on the trail rather than inside doing laundry. Most of our wool garments are machine washable in cold water and can be tumble dried on a low setting. Visit the wash and care instructions on the individual product pages to learn about the best way to care for your Ramblers Way garments.

Our wool yarn is worsted, compacted and spun to remarkably fine diameter so it’s superfine, exceptionally soft and doesn’t itch. Visit the individual product pages to learn more about the Benefits of Rambouillet Merino Wool.

View our sizing guidelines to find your perfect fit. Please note that some items have distinct sizing standards. Those size guides can be found on the individual product pages.

How to Measure Chest

Measure under your arms at the fuller part of your chest. Keep tape level across your shoulder blades.

Natural Waist

Measure around your natural waistline, keeping the tape comfortably loose.

Drop Waist

Measure around your body 1 1/2" below your natural waist.

Hips

Stand with your feet together and measure around the fullest part of your hips.

Inseam

Using a pair of your pants that fit well, measure from midline seam to bottom of leg.

Sleeve

Measure from the top of your arm at shoulder down to the point where you want your cuff to sit.

Collar

Measure round the base of your neck where a shirt collar would sit.

Shipping Methods and Times

Our standard shipping is approximately 3-7 business days in transit via UPS Ground at a cost of $8.50. Some orders may require additional shipping charges. If you have questions about shipping, please call us at 1.888.793.9665. We’re here to help.  Visit the Shipping and Returns page for more information.

Our standard shipping is UPS Ground (approximately 3-7 business days in transit) Visit the Shipping and Returns page for more information.

Ramblers Way does not ship internationally at this time.

Returns

All purchases made from ramblersway.com may be returned for a full refund (of your product purchase) or exchanged for any reason within 30-days of purchase. Visit our Shipping and Returns page for more information and directions.

Yes, you can. Please bring a copy of your Order Confirmation (receipt) with you for the return to be processed in-store.

Ethics and Standards

Ramblers Way creates ethically sourced, skillfully crafted, American made sustainable clothing. All Ramblers Way garments are made from premium, natural fabrics. We are committed to protecting the planet, supporting local economies, and building a business based on lifelong values. Visit the About Us page to learn more about our journey to sustainability.

We have worked hard to find partners that share our ethos and mission. Our Rambouillet Merino Wool is sourced from ethical ranchers in Montana, Wyoming, Colorado, Nevada and Texas. Visit our About Us  page to learn more about how we sourced our partners.

General Questions

Ramblers Way offers sales throughout the year. Sign up here to receive an email update about the next sale.

Our flagship store is located Kennebunk, Maine. You can reach us at 207.604.5510. You can also find us in Hanover, New Hampshire 603.410.5595 and our recently opened store in Portsmouth, New Hampshire 603.319.5141.

Please visit our Careers page to learn more about employment opportunities at Ramblers Way.