Returns + Exchanges

All purchases made from our website may be returned for a full refund (of your product purchase) or exchanged within 30-days of purchase.

Enclose your filled out return/exchange form and send to:

You pay for the postage back to us.  For exchanges we pay for postage back to you.

Due to the current situation please allow 3 to 4 weeks to process a return.

All mail is being quarantined.

Questions? Email us at customerservice@ramblersway.com

Or call 888.RWF.WOOL (+1-888-793-9665) 

Your voicemail or email will be returned in a timely manner, but because of limited capacity and our current situation, there is no person available to answer our toll-free line.  We ask that you be patient while we try and accomodate every customer.

Thanks and stay healthy!