EXCHANGES

RamblersWay.com wants you to be 100% satisfied with your purchase. If you need to send your order back FOR ANY REASON within 30 days from the shipment date, we will accept the exchange with NO RESTOCKING FEES. (see below for details)

Exchange Policy (All 50 States, US Military (APO/FPO) and US Territories):

Exchange Shipping is FREE using our FREE PRE-PAID shipping label and NO restocking fees. All garments must be in the original, unworn condition. Items must be received in the original packaging.

Once we receive the items and inspect them your exchange order will be shipped and any price differences will be refunded/credited (exchanges do not need to be the same style). Allow up to 5 business days after receipt in our warehouse to process the refund. The refund will be applied to your original credit card or payment method.. Original shipping and handling charges cannot be reimbursed.

Exchange Process (All 50 States, US Military (APO/FPO) and US Territories):

    1. Fill out the Return/Exchange Form: A Return/Exchange form was included in your package (if you did not receive the form, click here to download)
    2. Package the Product: Package the product and Return/Exchange Form in the original shipping package.
    3. Ship the Package back to our warehouse using our convenient FREE PRE-PAID shipping label service
      1. To print FREE PRE-PAID shipping label, click here: USPS PRE-PAID SHIPPING LABEL
      2. Affix PRE-PAID shipping label on the outer protective shipping packaging
      3. Hand the sealed package to your USPS mail carrier, drop-off at your nearest US Post Office or schedule a FREE US Postal Service pickup at www.usps.com/pickup
      4. Please record the tracking number to trace the package (22 digit number located at the bottom of the shipping label)
      5. Ship the package back to:
  • RamblersWay.com
  • 25 Walpole Park South, Suite 9B
  • Walpole, MA 02081
  • ATTN: RETURNS/EXCHANGES


Expedited Exchange (All 50 States, US Military (APO/FPO) & US Territories):

  • Receive exchange order faster at no additional shipping cost
  • Place new order for replacement item and record the new order number on the Return/Exchange form
  • Follow above exchange instructions on item(s) you are returning
  • Return will be processed upon receipt and your original payment method will be issued a credit

Exchange Policy (Canada):

Returns from Canada have NO restocking fees but we ask that you pay for the international return shipping fees. All garments must be in the original, unworn condition. Items must be received in the original packaging.

Once we receive the items and inspect them your exchange order will be shipped and any price differences will be refunded/credited (exchanges do not need to be the same style). Allow up to 5 business days after receipt in our warehouse to process the refund. The refund will be applied to your original credit card or payment method.. Original shipping and handling charges cannot be reimbursed.

Exchange Process (Canada):

    1. Fill out the Return/Exchange Form: A Return/Exchange form was included in your package (if you did not receive the form, click here to download)
    2. Package the Product: Package the product and Return/Exchange Form in the original shipping box.
    3. Ship the Package back to our warehouse using an international postal carrier of your choice
      • Affix the international shipping label on the outer protective shipping packaging 
      • Drop-off package at international shipping location of your choice
      • Please record the tracking number to trace the package
      • Ship the package back to:
  • RamblersWay.com
  • 25 Walpole Park South, Suite 9B
  • Walpole, MA 02081
  • ATTN: RETURNS/EXCHANGES